Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. We do have a returns policy you can find in our footer.
Are any purchases final sale?
Due to the nature of selling food based products, our returns options are limited. Please refer to our returns policy in our footer for more information
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Our estimated delivery times are:
Waikato: 1 – 2 work days
Auckland, Northland, Bay of Plenty: 1-4 work days
Taranaki, Manawatu, Wellington: 2 -4 work days
South Island: 3 – 5 work days
Please allow extra for Rural Delivery.
Where are your products manufactured?
Our products are manufactured locally here in the Waikato, NZ.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. Orders over $70 include free shipping. For more information, please visit our shipping policy in our footer or see shipping options at checkout.